At The balanced bark, safeguarding your privacy is of utmost importance to us. We highly value the trust you place in us by sharing your personal information, and we want to ensure that you fully understand the data we collect, how we store it, and the processes we undertake to provide our services to you.
Kindly review this privacy policy attentively. Should you have any queries pertaining to this policy or the use of your personal information, please complete the form found in the ‘Accessing your personal information section below.
What information do we collect? For e-commerce orders, we gather your name, company name, billing address, delivery address, telephone, email, details of the products you’ve ordered, and any relevant delivery notes.
Regarding contact messages, we collect your name, email, telephone number, and the content of your message.
When making online purchases with The Balanced Bark, your payments are processed by Paypal, Klarna and Stripe – all renowned for implementing world-class security measures to safeguard your funds. Please note that we do not acquire or store your payment information, as these details are encrypted and managed by PayPal, Klarna and Stripe.
How do we utilize your personal information? We will process the data you provide to us in the following ways, based on our obligation to provide you with the services you have engaged us for:Furnishing you with estimates, invoices, and delivering orders.
Sharing regular updates relevant to the services we provide.
Providing you with additional information about Chomp And Chew and our array of services, if you have consented to such communication.
How do we protect your personal information? We employ the following measures to safeguard your personal information:
Regularly updating your information through frequent communication.
Storing data securely, including electronic storage.
Disposing of irrelevant information, unless obligated by legitimate reasons or statutory requirements to maintain them.
Limiting access to your information by minimizing the number of employees or third parties who can access it, whenever feasible.
How long is your personal information retained? Whenever possible, we keep your personal information for the necessary duration only. However, certain circumstances dictate prolonged retention, including:
Compliance with statutory or regulatory obligations, where we are bound to retain specific information for designated minimum periods, and occasionally indefinitely, depending on the services provided.
Ensuring our business operations adhere to efficient and compliant standards.